Shipping policy

Which countries does Pagerie ship to?

We ship worldwide.

How long does delivery take, and how much will it cost?

Free domestic shipping applied to purchases of $200+

International shipping costs will be calculated during checkout.

We will do our best to dispatch your order promptly after you have placed it, according to the delivery option you selected. Dispatch is within 5 business days of placing the order, subject to availability.

Is my package insured?

Once your package is delivered and you physically take possession of it, you become liable for any risks attached to your Pagerie products.

You (or any third party named by you) are responsible for checking that your order is correct and in perfect condition when it is delivered by the carrier.

If necessary, you should refuse the parcel or products concerned. Please cite your reasons for refusal, together with any defects, on the carrier’s delivery note in as much detail as possible (for example, 'parcel open', 'parcel or item(s) damaged/missing', 'incorrect order', etc.).

Do you ship to P.O. boxes?

For security reasons, we are unable to process an order with a P.O. box address.

How can I track my Pagerie order?

A tracking link will be provided in the email confirming shipment.

Can I amend my shipping address after placing my order?

Unfortunately, we are unable to allow any shipping address changes once an order has been placed.

Are duties and taxes included on international orders?

You choose the delivery option that works for you. However, taxes and duties are handled by individual governments based on your country’s policies. PAGERIE is not able to control or adjust for duty costs as these are on a country-by-country basis.

Who will be delivering my order?

Our standard shipping method is ground shipping. We will ship your order via any of the major carriers, including UPS and FedEx. We use DHL for all international orders.